Research challenges in business process adaptability

Modern software systems are more and more deployed within moving and continuously changing contexts. It is not easy to consider all the possible contexts configurations/variances at priori, or it is quite cumbersome and error prone to list and program all this variability points at development time. For such a reason different research trends try to develop mechanisms to express, analyse and support the dynamic adaptation of a software system while it is running. Business Processes show today similar characteristics. In order to keep their competitiveness and quality for products and services, organizations need to be able to adapt to changing contexts. Changes have to be reflected in the software systems supporting the corresponding organizational activities. In this paper we report the results of a systematic literature review on Business Process Adaptation. The reviewing process lead us to consider 84 papers from the main digital libraries indexing computer science conferences and journals. From the reading and the systematic analysis of these papers we derived some research trends and challenges which have been considered relevant to be able to cover the main sources of adaptation in the definition of effective Business Processes. Copyright 2014 ACM.