PlatformUptake.eu - D2.3 - European Open Service Platforms in the AHA Domain - Stakeholder Interviews Report

Within this document, the activities related to Task T2.3 "Run interviews and other types of consultations with platform developers to identify further hidden factors affecting their uptake and evolution "are described and discussed. The activities depart from the final group of eight platforms identified in T2.2: AIOTES, UniversAAL, Fiware, EkoSmart, Onesait, Sensinact, Reach2020 and Uncap. The work carried out so far within T2.1 and T2.2 has allowed us to better understand the characteristics and differences between the various platforms. The analysis of the existing context and the platforms explored led us to focus on the above-mentioned eight. The purpose of this task is to deepen the knowledge on this poll of platforms by directly questioning the professionals who took part in the creation, management, development and maintenance phases of these platforms, to try to obtain information that is difficult to find in the official documentation. Starting from the analysis made in T2.2, three dimensions have been defined: Technical, Contextual and Business. The three dimensions have been mapped using two questionnaires: one relating to the technical dimension to be sent to platform developers, the other one relating to the contextual business dimension, to be sent to executives. This deliverable aims to provide a complete view of the eight platforms and to acquire more comprehensive understanding on possible success and hindrance factors based on their characteristics, existing networks and stakeholders. Such a view, as to be able to define what could be an ideal platform, highlighting weaknesses and strengths that emerged from the responses to the questionnaires. After a description of the work carried out to define the questions constituting the surveys and summarize the provided answers, the report concludes by trying to highlight success or hinderance factors seen in a general perspective. This with the aim to create the fundamentals for an ideal platform, taking advantage of the strong points highlighted and trying to avoid errors that may have compromised or slowed down the full development of the platforms under consideration.