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Assessing aviation e-marketplaces. A Multi-Criteria Approach

Evangelista Pietro;
2012
2012
Istituto di Ricerca su Innovazione e Servizi per lo Sviluppo - IRISS
Esposito Emilio, Raffa Mario
The Evolution of Supply Systems Management
303
314
978-88-495-2337-9
ICT
Aviation industry
E-procurement; E-Marketplaces
Evaluation model
After a proliferation of logistics e-Marketplaces during the dot.com boom of 1998-2000, there has been a high rate of failure and survivals are developing much more slowly than expected. This is the case of aviation industry where a large number of B2B e-Marketplaces emerged according to the focus of aviation companies' strategies on electronic B2B in the late 1990s. However, the current use of e-Marketplaces in the industry is low and many of them have ceased trading. The traditional e-Marketplaces model has been characterized by poor quality of portals and the lack of technical standards. Such an approach is unsustainable in today's competitive scenario. Improvements in websites quality attributes may strongly contribute to simplify the website functionalities by users and speed-up communication with all supply chain parties. In such context, it appears of critical importance to develop models for the evaluation of e-Marketplaces web sites. This paper, after a discussion about the development of e-Marketplaces in the transport and logistics service industry and its application in the aviation industry, proposes a multi-criteria model for assessing e-Marketplaces portals that has been subsequently applied to three different types of aeronautic B2B e-Marketplaces.
1
02 Contributo in Volume::02.01 Contributo in volume (Capitolo o Saggio)
268
none
Esposito Emilio; Evangelista Pietro; Mastroianni Michele; Passaro Renato; Sweeney Edward; Wagner Claudia Maria
info:eu-repo/semantics/bookPart
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14243/176462
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