Recent years have seen the rapid diffusion of Information and Communication Technologies (ICT) in the logistics service industry. The diffusion of ICT is influencing third-party logistics providers (3PLs) at both strategic and operational levels and it seems to have a disruptive po-tential impact on the logistics service market. However, the EU logistics service industry is characterised by a huge digital divide between large and small 3PLs. On the other side, the dis-semination of ICT is shifting the 3PL industry to an increasingly knowledge-intensive ap-proach. In this process, the role of learning becomes critical and an assessment of the impact of future ICT learning needs for 3PLs is a strategic imperative. This chapter aims at analyzing the potential disruptive impact of ICT innovation in the 3PL industry and defines a learning agenda to upgrade ICT learning and skills for a more effective use of technology by small 3PLs.
The disruptive potential of ICT innovation in logistics: implications for learning
Evangelista Pietro
2012
Abstract
Recent years have seen the rapid diffusion of Information and Communication Technologies (ICT) in the logistics service industry. The diffusion of ICT is influencing third-party logistics providers (3PLs) at both strategic and operational levels and it seems to have a disruptive po-tential impact on the logistics service market. However, the EU logistics service industry is characterised by a huge digital divide between large and small 3PLs. On the other side, the dis-semination of ICT is shifting the 3PL industry to an increasingly knowledge-intensive ap-proach. In this process, the role of learning becomes critical and an assessment of the impact of future ICT learning needs for 3PLs is a strategic imperative. This chapter aims at analyzing the potential disruptive impact of ICT innovation in the 3PL industry and defines a learning agenda to upgrade ICT learning and skills for a more effective use of technology by small 3PLs.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.