The term "performance" originates from old French parfornir, which means "to do, carry out, complete, accomplish." A comparative performance system (CPS) is a set of elements and processes to assess the capability of individuals, organizations, and other subjects to achieve strategic goals using, as benchmark, the performance of similar subjects and/or the previous performance of the unit itself. A CPS supports decision-making of management directed to accomplish strategic targets and satisfy stakeholders in competitive contexts.

Comparative Performance Systems: An Assessment

Benati Igor;Coccia Mario
2019

Abstract

The term "performance" originates from old French parfornir, which means "to do, carry out, complete, accomplish." A comparative performance system (CPS) is a set of elements and processes to assess the capability of individuals, organizations, and other subjects to achieve strategic goals using, as benchmark, the performance of similar subjects and/or the previous performance of the unit itself. A CPS supports decision-making of management directed to accomplish strategic targets and satisfy stakeholders in competitive contexts.
2019
Istituto di Ricerca sulla Crescita Economica Sostenibile - IRCrES
978-3-319-20927-2
evaluation
performance
performance assessment
Evaluation systems
balanced scorecard
Performance prism
quality management
customer satisfaction
efficiency
organizational excellence
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14243/388083
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