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The term "performance" originates from old French parfornir, which means "to do, carry out, complete, accomplish." A comparative performance system (CPS) is a set of elements and processes to assess the capability of individuals, organizations, and other subjects to achieve strategic goals using, as benchmark, the performance of similar subjects and/or the previous performance of the unit itself. A CPS supports decision-making of management directed to accomplish strategic targets and satisfy stakeholders in competitive contexts.

Comparative Performance Systems: An Assessment

Benati Igor;Coccia Mario
2019

Abstract

The term "performance" originates from old French parfornir, which means "to do, carry out, complete, accomplish." A comparative performance system (CPS) is a set of elements and processes to assess the capability of individuals, organizations, and other subjects to achieve strategic goals using, as benchmark, the performance of similar subjects and/or the previous performance of the unit itself. A CPS supports decision-making of management directed to accomplish strategic targets and satisfy stakeholders in competitive contexts.
2019
Istituto di Ricerca sulla Crescita Economica Sostenibile - IRCrES
Inglese
Ali Farazmand
Global Encyclopedia of Public Administration, Public Policy, and Governance
1
8
8
978-3-319-20927-2
https://doi.org/10.1007/978-3-319-31816-5_3820-1
Springer
Cham Heidelberg New York Dordrecht London
SVIZZERA
Sì, ma tipo non specificato
evaluation
performance
performance assessment
Evaluation systems
balanced scorecard
Performance prism
quality management
customer satisfaction
efficiency
organizational excellence
Benati I., Coccia M. 2019. Comparative Performance Systems: An Assessment. A. Farazmand (ed.), Global Encyclopedia of Public Administration, Public Policy, and Governance, Springer Nature Switzerland AG, ISBN: 978-3-319-20927-2, https://doi.org/10.1007/978-3-319-31816-5_3820-1
0
WOS:0
2
02 Contributo in Volume::02.01 Contributo in volume (Capitolo o Saggio)
268
none
Benati, Igor; Coccia, Mario
info:eu-repo/semantics/bookPart
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14243/388083
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