The research aimed to analyse the tourism consumer behaviour on the Social Network Instagram, and to identify how users promote and talk about the Island of Capraia. The research focused on the users/tourists perception of the natural and landscape heritage as it was posted on Instagram. The results from the Instagram posts analysis show the tourists feedback on the destination, with useful hints for promoting the tourist offer and the heritage of the Island.

UNO SGUARDO ALL'ISOLA DI CAPRAIA E AL SUO VULCANO ATTRAVERSO IL SOCIALMINING

Valentina Marchi;Francesca Ugolini;Antonio Raschi;Graziella Rossini
2017

Abstract

The research aimed to analyse the tourism consumer behaviour on the Social Network Instagram, and to identify how users promote and talk about the Island of Capraia. The research focused on the users/tourists perception of the natural and landscape heritage as it was posted on Instagram. The results from the Instagram posts analysis show the tourists feedback on the destination, with useful hints for promoting the tourist offer and the heritage of the Island.
2017
Istituto di Biometeorologia - IBIMET - Sede Firenze
trekking
natura
social mining
Instagram
sentiment analysis
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14243/411991
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact