SoBigData-PlusPlus - D9.1: SoBigData e-Infrastructure Operation Report 1

This deliverable describes the activities carried out during the first 18 months within Work Package 9 for the SoBigData e-Infrastructure operation activity since its deployment, including a detailed set of usage indicators (i.e. the number of users, accesses to resources, usage of resources from scientists, etc.). It also reports the deployment and procedures governing the operation of the Virtual Research Environments, the catalogue, and the ones for the services devoted to Data Analytics. A total of 15 Virtual Research Environments (VREs) have been created and are operational. In particular, the SoBigData gateway provide its users with: 6 Exploratories VREs paired with the use cases (Demography, Economy & Finance 2.0; Migration Studies; Societal Debates and Misinformation Analysis; Social Impacts of AI and Explainable Machine Learning; Sports Data Science; Sustainable Cities for Citizens); 2 Virtual Lab VREs - SoBigDataLab and OpenScienceGraphLab to exploit and experiment tools and solutions; 3 Applications VREs - TagME, SMAPH, M-Atlas; 2 Project Internal VREs - SoBigData.eu VRE for the communications and collaboration among project and initiative members and SBD-InfraCore VRE for supporting SoBigData-PlusPlus WP9; and 2 Literacy And Training VREs - the SoBigDataLiteracy, supporting Critical Data Literacy of task T.2.4, creating a curated collection of literature of interest for the SoBigData Community, and the e-Learning_Area VRE to host training materials developed within the SoBigData project. As of June '21, the 15 existing VREs served more than 8,000 users by a total of more than 30,000 working sessions, with an average of 1500 working sessions per month with increasing trend. This required to deal with approximately 40 issue tracker tickets (14 requests for support, 6 requests for incidents and bugs, 9 requests for new features, and 9 requests for Virtual Machine or Container creations).