Predicting the final outcome of an ongoing process instance is a key problem in many real-life contexts. This problem has been addressed mainly by discovering a prediction model by using traditional machine learning methods and, more recently, deep learning methods, exploiting the supervision coming from outcome-class labels associated with historical log traces. However, a supervised learning strategy is unsuitable for important application scenarios where the outcome labels are known only for a small fraction of log traces. In order to address these challenging scenarios, a semi-supervised learning approach is proposed here, which leverages a multi-target DNN model supporting both outcome prediction and the additional auxiliary task of next-activity prediction. The latter task helps the DNN model avoid spurious trace embeddings and overfitting behaviors. In extensive experimentation, this approach is shown to outperform both fully-supervised and semi-supervised discovery methods using similar DNN architectures across different real-life datasets and label-scarce settings.

Semi-Supervised Discovery of DNN-Based Outcome Predictors from Scarcely-Labeled Process Logs

Francesco Folino;Gianluigi Folino;Massimo Guarascio;Luigi Pontieri
2022

Abstract

Predicting the final outcome of an ongoing process instance is a key problem in many real-life contexts. This problem has been addressed mainly by discovering a prediction model by using traditional machine learning methods and, more recently, deep learning methods, exploiting the supervision coming from outcome-class labels associated with historical log traces. However, a supervised learning strategy is unsuitable for important application scenarios where the outcome labels are known only for a small fraction of log traces. In order to address these challenging scenarios, a semi-supervised learning approach is proposed here, which leverages a multi-target DNN model supporting both outcome prediction and the additional auxiliary task of next-activity prediction. The latter task helps the DNN model avoid spurious trace embeddings and overfitting behaviors. In extensive experimentation, this approach is shown to outperform both fully-supervised and semi-supervised discovery methods using similar DNN architectures across different real-life datasets and label-scarce settings.
2022
Istituto di Calcolo e Reti ad Alte Prestazioni - ICAR
Process mining
Outcome prediction
Deep learning
Semi-supervised learning
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14243/444198
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