Blue-Cloud VRE operation report

The Horizon Europe Blue-Cloud initiative started in 2019 with the aim of creating a European Open Science Cloud for marine data. This involves federating data and e-infrastructures to provide data products and technologies as open science resources for the wider marine research community. Since 2023, the Blue-Cloud 2026 follow-up project has sought to further evolve this pilot ecosystem into a Federated European Ecosystem, offering FAIR and open data and analytical services crucial for advancing research on oceans, EU seas, and coastal and inland waters. Building on the pilot Blue-Cloud project, the current technical framework is designed to be extensible and open, continually evolving to meet the community's needs. The Blue-Cloud platform architecture comprises two major components: (a) the Blue-Cloud Data Discovery and Access Service (DDAS) component, which facilitates federated discovery and access to 'blue data' infrastructures, and (b) the Blue-Cloud Virtual Research Environment (VRE) component, which provides a Blue-Cloud VRE as a federation of computing platforms and analytical services. The VLabs leverage both DDAS and VRE, co-created with leading marine researchers to demonstrate the power of the Blue-Cloud Open Science platform through real-life scientific cases. \ This deliverable focuses on the VRE operation, specifically on how the VRE services have been utilised and managed to support the development of the Blue-Cloud VRE gateway (https://blue-cloud.d4science.org), its underlying infrastructure, and the VLabs on top of it, during the reporting period from January 2023 (M1) to June 2024 (M18). A total of 13 VLabs were created and operated to meet the needs arising from the Blue-Cloud 2026 project. Additionally, 7 VLabs from the previous Blue-Cloud project are being maintained. These working environments serve more than 1,700 users from 34 countries. Between January 2023 and June 2024, users initiated more than 26,000 working sessions via the Blue-Cloud VRE, averaging 1,447 sessions per month. Operating the VRE and VLabs involves managing support requests, issues, and incidents. A total of 143 tickets have been created and managed in the Blue-Cloud Project Issue Trackers (23 in the project consortium tracker and 120 in the support tracker), with 85% of these tickets closed. Additionally, 24 tickets related to Blue-Cloud have been created within the D4Science overall context, with an 88% closure rate.