This paper presents a methodological framework for applying User eXperience Research (UXR) and User eXperience Design (UXD) in the context of Heritage Science, focusing on the case study of the Codex4D. The project explores the digitisation, visualisation, and interactive exploration of complex documentary heritage –ancient codices– through a user-centred design approach. The UXR phase utilised qualitative research methods like stakeholder interviews, field observations and participatory workshops to create user personas, task models and interaction scenarios. These insights directly informed the UXD process, which followed an iterative cycle of prototyping, co-design, and usability testing. The resulting user interface seamlessly integrates 2D and 3D representations of the codices, multispectral imagery and contextual metadata, offering users multiple levels of interaction and interpretation. Grounded in international standards and principles of Universal Design, this research demonstrates how UX methodologies can enhance the accessibility, engagement, and scientific value of digital heritage tools.

User eXperience research & design for heritage science: from personas to user interface development in Codex4D project

Alfonsina Pagano
Secondo
Writing – Original Draft Preparation
;
Patrizia Schettino
Ultimo
Writing – Original Draft Preparation
2026

Abstract

This paper presents a methodological framework for applying User eXperience Research (UXR) and User eXperience Design (UXD) in the context of Heritage Science, focusing on the case study of the Codex4D. The project explores the digitisation, visualisation, and interactive exploration of complex documentary heritage –ancient codices– through a user-centred design approach. The UXR phase utilised qualitative research methods like stakeholder interviews, field observations and participatory workshops to create user personas, task models and interaction scenarios. These insights directly informed the UXD process, which followed an iterative cycle of prototyping, co-design, and usability testing. The resulting user interface seamlessly integrates 2D and 3D representations of the codices, multispectral imagery and contextual metadata, offering users multiple levels of interaction and interpretation. Grounded in international standards and principles of Universal Design, this research demonstrates how UX methodologies can enhance the accessibility, engagement, and scientific value of digital heritage tools.
2026
Istituto di Scienze del Patrimonio Culturale - ISPC
Istituto per le Risorse Biologiche e le Biotecnologie Marine - IRBIM - Sede Secondaria Genova
User experience research; User experience design; Digital cultural heritage; Human computer interaction
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.14243/597301
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