Meeting e-government challenges: the CiTel case

E-government is a technical, economical and social challenge, and is also a good opportunity for all to knowledge advancements and competitiveness. Semantic interoperability is the next step and fits in the Semantic Web vision. International and Italian context are pushing towards conformance to web standards and interoperability. In the framework of a national call for e-government projects, the Comune di Pisa succeeded in implementing the CiTel project, where cooperation among different partners (administration, industry and research) was a key success factor. First evaluation of the project gives evidence of the positive results and suggests further improvements.