An Ecosystemic Environment for Knowledge and Services Sharing on Creative Enterprises

The users' need to quickly assemble information, online services and applications is stimulating the development of paradigms that are able to integrate data, functionality and user interfaces from the Web. In this context, data, services, applications, and knowledge can be viewed as entities of a Digital Ecosystem, defined as a virtual environment that supports the mash-up, knowledge sharing and management among the multiple and independent entities, which are part of this environment. This is particularly important with respect to the creativeness and innovation at social and economic level. This paper provides SHAPES web platform, that combines, in an ecosystemic approach, online social media and services for the creation and management of distributed knowledge, and the creation of intelligent services for communities of creative enterprises. The main features of the SHAPES on-line platform are described. The description underlines how the platform allows connecting the actors involved in the ecosystem with relevant services provided by means of the framework components, and the role of the ecosystemic environment in offering significant opportunities in terms of services and knowledge sharing, integration and collaboration.