This paper presents a work in progress concerning a soft sensor approach for social sensing in the context of cultural heritage. The approach analyzes public posts and comments on the British Museum Facebook page and tries to give an overall measurement regarding the sentiment and the emotions arising from a post. This can help museums to better address their resources in order to improve the effectiveness of their divulgation action.
Soft Sensors for Social Sensing in Cultural Heritage
G Pilato;U Maniscalco
2015
Abstract
This paper presents a work in progress concerning a soft sensor approach for social sensing in the context of cultural heritage. The approach analyzes public posts and comments on the British Museum Facebook page and tries to give an overall measurement regarding the sentiment and the emotions arising from a post. This can help museums to better address their resources in order to improve the effectiveness of their divulgation action.File in questo prodotto:
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