Traditional chatbots lack the capability to correctly manage conversations according to the social context. However a dialogue is a joint activity that must consider both individual and social processes. In this work we propose a model of a social chatbot able to choose the most suitable dialogue plans according to what in sociological literature is called a "social practice". The proposed model is discussed considering a case study of a work in progress aimed at the development of a serious game for communicative skills learning.
A model of a social chatbot
Augello A;Gentile M;
2016
Abstract
Traditional chatbots lack the capability to correctly manage conversations according to the social context. However a dialogue is a joint activity that must consider both individual and social processes. In this work we propose a model of a social chatbot able to choose the most suitable dialogue plans according to what in sociological literature is called a "social practice". The proposed model is discussed considering a case study of a work in progress aimed at the development of a serious game for communicative skills learning.File in questo prodotto:
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Descrizione: A Model of a Social Chatbot
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