Both Carroll's book and Diaper's paper address fundamental issues for the HCI field and stimulate important discussion that can help to clarify at least some of them. I have noticed that in recent years some tension has arisen between scenario-based approaches and task analysis, with the risk of degenerating into a kind of religious war. To some extent, the solution to this tension is simple: both approaches are important and complementary. However, this solution is often interpreted as a diplomatic, polite position in which people do not actually believe. So, some more in-depth reflections should prove to be useful.
Commentary on 'scenarios and task analysis' by Dan Diaper
Paterno' F
2002
Abstract
Both Carroll's book and Diaper's paper address fundamental issues for the HCI field and stimulate important discussion that can help to clarify at least some of them. I have noticed that in recent years some tension has arisen between scenario-based approaches and task analysis, with the risk of degenerating into a kind of religious war. To some extent, the solution to this tension is simple: both approaches are important and complementary. However, this solution is often interpreted as a diplomatic, polite position in which people do not actually believe. So, some more in-depth reflections should prove to be useful.File | Dimensione | Formato | |
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