The literature on smart cities (Albino, Berardi, & Dangelico, 2015; Kourtit et al., 2013) already focused on the conditions under which smart technological solutions are implemented with the aim of supporting public services and improve public value. For some smart city scholars (Kummitha & Crutzen, 2017; Scott, 2013), the private initiative for the development of smart technologies is supported by three levels of institutional layers (regulatory, normative and cognitive) and by four typologies of actors (government, universities, citizens and the private sector). The emergent phenomena of smart apps ideated by lawyers' private initiative acknowledges that other factors create the institutional humus necessary for the creation of intelligent technological proposals, as: the ubiquity of mobile technologies and internet of things, their modularity and in the same time, the absence of effective public services provided by public institutions. In the case of lawyers' app, developers have available the knowledge of the normative context, the social network and human capital (institutional setting); moreover, they are aware of the "demand"for a service that may be and it is not provided by public institutions. In addition, modern technologies and Internet of things are modular and allow ICT inexpert, as lawyers, to "think"solutions and services by combining different modules as the GPS or the vocal recognition technology. This paper investigates the institutional, social and technological conditions under which e-justice technologies are developed by lawyers for lawyers. To do so, it analyses the smart city and smart technology literature and the literature on organizational theory and ICT. The empirical analysis of an example of lawyers' app acknowledges that the lack of public services, the availability of modularized and ubiquitous technology and the awareness of the juridical context favor the development of these smart technologies.
Lawyers and Smart Technologies: Experiences of Apps' Development in a Justice Environment
Giampiero Lupo;Davide Carnevali
2021
Abstract
The literature on smart cities (Albino, Berardi, & Dangelico, 2015; Kourtit et al., 2013) already focused on the conditions under which smart technological solutions are implemented with the aim of supporting public services and improve public value. For some smart city scholars (Kummitha & Crutzen, 2017; Scott, 2013), the private initiative for the development of smart technologies is supported by three levels of institutional layers (regulatory, normative and cognitive) and by four typologies of actors (government, universities, citizens and the private sector). The emergent phenomena of smart apps ideated by lawyers' private initiative acknowledges that other factors create the institutional humus necessary for the creation of intelligent technological proposals, as: the ubiquity of mobile technologies and internet of things, their modularity and in the same time, the absence of effective public services provided by public institutions. In the case of lawyers' app, developers have available the knowledge of the normative context, the social network and human capital (institutional setting); moreover, they are aware of the "demand"for a service that may be and it is not provided by public institutions. In addition, modern technologies and Internet of things are modular and allow ICT inexpert, as lawyers, to "think"solutions and services by combining different modules as the GPS or the vocal recognition technology. This paper investigates the institutional, social and technological conditions under which e-justice technologies are developed by lawyers for lawyers. To do so, it analyses the smart city and smart technology literature and the literature on organizational theory and ICT. The empirical analysis of an example of lawyers' app acknowledges that the lack of public services, the availability of modularized and ubiquitous technology and the awareness of the juridical context favor the development of these smart technologies.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
