Understanding concepts, methods and tools for end-user control of automations in ecosystems of smart objects and services

The continuously increasing number of connected objects and sensorsis opening up the possibility of introducing automations in many domains to better support people in their activities. However, such automations to be effectiveshould be under the user control. Unfortunately, people often report difficultiesin understanding the surrounding automations and how to modify them. The goalof this paper is to provide a multi-perspective view of what has been done interms of design, tools, and evaluation in the area of end-user control of automations in ecosystems of smart objects and services. For each aspect we introducethe main challenge, the current possible approaches to address it, and the issuesthat still need further investigation.