Designing a set of images for Easy Language texts involving users and stakeholders: Methods and insights from a field experience with the migrant target group in the administrative procedures domain

Understanding legal and administrative information is difficult for lay people, especially when they face language and cultural barriers, such as migrants with limited second language skills. Explanatory texts in Easy Language can facilitate the understanding of this information, also thanks to the images provided in this accessible language. However, despite existing guidelines for the use of images in Easy Language texts, there is a lack of guidance on how to design images suitable for specific audiences and contexts. The research proposes an image design method for Easy Language texts related to administrative procedures for newcomers, and offers insights into effective design strategies for this context, derived from a field experiment.