Legal Design and Easy Language: creating a set of images to illustrate administrative texts aimed at migrants

Understanding legal and administrative information is difficult for lay people, especially when they face language and cultural barriers, such as migrants with limited second language skills. Explanatory texts in Easy Language can facilitate the understanding of this information, particularly if accompanied by images provided in this accessible language. However, despite existing guidelines for the use of images in Easy Language texts, there is a lack of guidance on how to design images suitable for specific audiences and contexts. This research proposes an image design method for Easy Language texts related to administrative procedures for newcomers and offers insights into effective design strategies for this context, derived from a field experiment. The image design was carried out using a participatory method according to the human-centered design principles. Through the different design phases (from identifying key procedural elements and concepts that require visual explanation, to prototyping, evaluati