Humanations: a new understanding of human/automation interaction

How people interact with digital technologies is currently caught between the Internet of Things and Artificial Intelligence. In both trends, human control over technology is jeopardized. At the same time, little is happening in terms of innovating how we think and build automations. This is despite the current availability of various types of devices and modalities for supporting user interactions. This keynote will discuss how the HCI community can address the core challenges of human control over automations involving people, objects, devices, services, and robots. The goal is to identify innovative approaches to support end users, even without programming experience, to understand, create or modify the automations in their daily environments, augmenting human capabilities in managing automations through effective modalities, relevant analytics, explanations, and intelligent recommendations.