Keynote Speech 1 Human Control in Daily Environment Automations

How people interact with digital technologies is currently caught between the Internet of Things and Artificial Intelligence. Such technological trends provide great opportunities, new possibilities, but there are also risks and new problems. There can be intelligent services that eventually generate actions that do not match the real user needs. The introduced automations can generate unwanted effects. People may have difficulties understanding how to customise the automatically generated automations. Thus, a fundamental challenge is how to provide tools that allow users to control and configure smart environments consisting of hundreds of interconnected devices, objects, and appliances. This means designing tools that allow people to obtain “humanations’’ (automations that users can understand and modify).